Supplier Portal
Procurement & logistics for suppliers
Manage your procurement with the SYMPHONI.A Supplier Portal: orders, delivery slot booking, planning, pallet management. Free Lite portal.
Everything you need
A complete platform to digitize and optimize your operations
Order management
Receive and confirm orders from your customers in real time. Centralized view of all incoming orders with status tracking.
Slot booking
Book delivery slots at customer warehouses with real-time availability. Automatic confirmation and calendar sync.
Performance dashboard
Track your on-time delivery rate, fill rate and customer satisfaction. Identify improvement areas across your portfolio.
Document compliance
Upload and maintain your KBIS, insurance, certificates. Automatic alerts before expiration.
EDI integrations
Native EDI connectors with major retailers (Carrefour, Auchan, Leclerc, Intermarche). ORDERS, DESADV, INVOIC supported.
Pallet exchange
Manage pallet deposits and exchanges with customers. Tracking, balances and automatic invoicing.
Slot booking, automatic notifications and document compliance keep your delivery performance at the highest level.
Why teams choose SYMPHONI.A
- Native integration with major retailer EDI
- Real-time slot availability
- Document compliance with auto-alerts
- Pallet exchange tracking
- Order confirmation in 1 click
- Multi-customer dashboard
- Performance analytics
- Mobile app for warehouse staff
Pricing
Plans that scale with your operations. Cancel anytime.
Lite
For small suppliers
- Up to 100 orders/month
- Basic order management
- Slot booking
- Email support
Pro
Active suppliers
- Unlimited orders
- EDI integrations
- Document compliance
- Pallet exchange
- Performance dashboard
- Priority support
Enterprise
Multi-warehouse suppliers
- Multi-warehouse
- Custom EDI integrations
- API access
- Guaranteed SLA
- Dedicated CSM
Frequently asked questions
Is the Supplier Portal free?
Yes, the Lite version is free for up to 100 orders/month with basic order management, slot booking and email support.
Which retailers do you integrate with?
Native EDI connectors with the major French retailers: Carrefour, Auchan, Leclerc, Intermarché, Système U, and more. International retailers via custom EDI integration.
How does slot booking work?
Suppliers see real-time availability at customer warehouses and book directly. The customer warehouse gets instant notification. Calendar sync available with major email/calendar systems.
Is there a mobile app?
Yes, a mobile app for warehouse staff to manage receiving, slot booking, document upload and pallet exchanges. Available on iOS and Android.