Pallet Management

QR tracking and exchange marketplace

Manage your pallets with circular economy logic. QR code tracking, exchange marketplace, ledger of movements, deposits and balances between companies. Eliminate pallet losses and disputes.

The full Pallet Management documentation is available in French. Browse the French version for complete technical details.

QR code tracking for every pallet

Each pallet (EPAL, EUR, custom) gets a unique QR code printed or stuck on. Drivers and warehouse staff scan the code via mobile app at every movement: receiving, storage, transfer, shipment, return. The platform maintains a real-time ledger showing where every pallet is and who currently holds it. Reduces pallet losses by 80%+.

  • QR code per pallet (EPAL, EUR, CHEP, custom)
  • Mobile scan via SYMPHONI.A app
  • Real-time ledger of every movement
  • Geolocation per pallet
  • −80% pallet losses

Inter-company balance and disputes

Pallet exchanges between companies (shipper, carrier, customer) are tracked in a shared ledger. Each entity sees their balance: pallets owed to you, pallets you owe to others. Monthly reconciliation with auto-generated invoices for net balances. Disputes are auditable thanks to QR scan history with timestamps and signatures.

  • Real-time balance per partner company
  • Monthly reconciliation and invoicing
  • Audit-ready dispute resolution (scan history)
  • Multi-pallet-type tracking (EPAL/EUR/CHEP/custom)
  • Configurable deposit values per pallet type

Exchange marketplace

Need to dispose of surplus pallets? Or source pallets near a delivery? The SYMPHONI.A pallet exchange marketplace connects companies with surplus to those with demand. Quotations, contracts and logistics are handled in-app. Reduces pallet purchasing costs by 20-40% and aligns with circular economy principles.

  • Marketplace for pallet exchange between companies
  • Quotations and contracts in-app
  • Logistics coordination for pickup/delivery
  • 20-40% reduction in pallet purchasing costs
  • Circular economy alignment (CSRD ready)

Key benefits

QR tracking eliminates pallet losses

Real-time balances per partner

Monthly auto-invoicing of net balances

Audit-ready dispute resolution

Marketplace for pallet exchange

CSRD-ready circular economy reporting

Frequently asked questions about Pallet Management

Which pallet types are supported?

All standard types: EPAL (Euro pallet), EUR-1, EUR-2, EUR-3, CHEP, half-pallets, plus custom pallet types you define yourself with their own deposit value and exchange rules.

Do I need special hardware?

No. The QR code can be printed on standard paper labels (or laser-engraved on the pallet). Scanning is done via the SYMPHONI.A mobile app on any iOS or Android phone.

How are inter-company balances reconciled?

Monthly automatic reconciliation with auto-generated invoices for net balances. Each company sees their balance per partner in real time. Disputes can be raised and resolved with the scan history audit trail.

Is the exchange marketplace free?

Listing pallets is free. Successful exchanges incur a small commission to cover platform operations. Logistics costs are handled directly between parties.

Can I integrate with my WMS?

Yes. Native connectors with major WMS (Manhattan, Reflex, Generix) sync pallet movements automatically. Custom integrations possible via REST API.

Does this help with CSRD reporting?

Yes. The platform tracks pallet reuse rates, transport CO2 saved by exchanges, and waste reduction. Quarterly reports are CSRD-ready.

Ready to activate Pallet Management?

30-minute custom demo. See it in action on your operations.

Book a free demo